Professional Auto-Attendant Greetings That Make Great First Impressions

Your auto-attendant greeting is often the first voice customers hear when they call your business. Make it count with these professionally crafted greetings designed for small businesses.

Sangoma App on a smartphone

Greeting 1: "Friendly & Approachable" (Best for: Service businesses, local companies)  

“Hello, and thank you for calling [Company Name]. We’re glad you reached out. One of our team members will be with you shortly.”

Greeting 2: "Professional & Confident" (Best for: Consultants, professional services)
“Welcome to [Company Name], where service and expertise go hand in hand. Please hold while we connect your call.”

Greeting 3: "Calm & Reassuring" (Best for: Healthcare, customer support)
“Thank you for calling [Company Name]. Your call is important to us—please stay on the line, and we’ll be with you momentarily.”

Greeting 4: "Clear & Polished" (Best for: General business, corporate)
“Thank you for calling [Company Name]. We appreciate your call and will be with you shortly. Your business matters to us, and we’re here to help.”

Want something different? Create your own custom greeting! 

Custom Greeting is an addon available for only $25.00

Here’s a tight list of tips to craft a great auto-attendant greeting in under 150 words:

Start with a warm welcome and your company name.

Keep it concise aim for 15–30 seconds max.

Avoid jargon or overly complex language.

Mention your value or mission briefly if it adds clarity.

Set expectations -- example., “We’ll be with you shortly”.

Skip unnecessary info like “menu options may have changed” unless relevant.

Let’s make your first impression count.

Ready to set up your professional auto-attendant?